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BankWest Web Banking Agreement
Agreement - This Agreement, which includes the Fee Schedule and Enrollment
Form, is a contract that establishes the rules which cover your electronic
access to your accounts at BankWest ("BANK") through our Web Banking System
("SYSTEM").By using the SYSTEM, you accept
all the terms and conditions of this Agreement. Please read it
carefully. The terms and conditions of the Deposit Account
Agreements and Disclosures for each of your BANK accounts as well as your other
agreements with the BANK such as those you entered into for loans, continue to
apply notwithstanding anything to the contrary in this Agreement. This Agreement
is also subject to applicable federal laws and the laws of the State of South
Dakota (except to the extent this Agreement can and does vary such rules or
laws). If any provision of this Agreement is found to be unenforceable according
to its terms, all remaining provisions will continue in full force and effect.
The headings in this Agreement are for convenience or reference only and will
not govern the interpretation of the provisions. Any waiver (express or implied)
by either party of any default or breach of this Agreement must be in writing
and shall not constitute a waiver of any other or subsequent default or breach.
You may not assign this Agreement. This Agreement is binding upon your heirs and
the BANK's successors and assigns. Certain obligations of the parties pursuant
to this Agreement that by their nature would continue beyond the termination,
cancellation or expiration of this agreement shall survive termination,
cancellation or expiration of this Agreement.
This Agreement, together with the Enrollment Form and Fee Schedule, constitutes
the entire agreement between you and the BANK with respect to the subject matter
hereof and there are no understandings or agreements relative hereto which are
not fully expressed herein.
Definitions - As used in this Agreement, the words “we”, “our”, “us” and
“BANK” mean BankWest. “You” and “your” refer to the accountholders authorized by
the BANK to use the SYSTEM under this Agreement. “Account” or “accounts” means
your accounts at the BANK. “Electronic funds transfers” may include, but is not
limited to ATM withdrawals, preauthorized transactions, point of sale
transactions, and transfers to and from your BANK accounts using the SYSTEM
including bill payments. “SYSTEM Services” means the services provided pursuant
to this Agreement, including the Bill Payment Service. “Business days” means
Monday through Friday. Holidays are not included.
Access - To use the SYSTEM, you must have at least one checking account at
the BANK, access to Internet service, and an e-mail address. Once we have
received your electronic Enrollment Form or signed hard-copy Enrollment Form,
and verified your account information, we will send you e-mail confirmation of our acceptance of your enrollment. The temporary password you provide on your enrollment form, used in conjunction
with a login ID which is known by you, will allow you first-time access to the
SYSTEM. The SYSTEM can be used to access only BANK accounts on which you are
either the primary or the secondary owner. In the case of commercial
entities(including sole proprietors, partnerships, non-profit organizations,
and/or corporations), only accounts titled as being owned by the same entity and
reported under the same Tax ID number can be accessed via a single SYSTEM LOGIN
ID and PASSWORD. Accounts titled under different entities, even
though those entities may be owned by the same individual(s), will not be linked
within the Web Banking System. Each separate business entity may have access to
the SYSTEM under its own SYSTEM LOGIN ID and PASSWORD. We undertake no
obligation to monitor transactions through the SYSTEM to determine that they are
made on behalf of the accountholder.
SYSTEM Services - You can use the SYSTEM to check the balance of your BANK
accounts, view BANK account histories, transfer funds between your BANK
accounts, re-order checks (Deluxe checks that were previously ordered through
the BANK), change your address, and, if you have requested the Bill Payment
Service on your Enrollment Form, pay bills from your BANK accounts in the
amounts and on the dates you request. Balance and activity information is as of
our cut-off time for the previous business day. This information is updated as
soon as practical.
Hours of Access - You can use the SYSTEM seven days a week, twenty-four hours
a day, although some or all the SYSTEM services may not be available
occasionally due to scheduled or emergency system maintenance. We agree to post
notice of any extended periods of non-availability that are under the BANK’S
control on the SYSTEM website. Examples of non-availability that the BANK cannot
control include but are not limited to problems with your computer hardware or
software, telephone company (or other third-party) communications failures,
problems/failures of your specific Internet Service Provider (ISP), or other
third-party service issues not in the direct control of the BANK.
Your Password - For security purposes, you are required to change your
password upon your initial login to the SYSTEM. You determine what password you
will use. Your password is not communicated to us except in encrypted form. Once
you have changed your password we will not be able to tell you what it is. We
can however reset it for you. You agree that we are authorized to act on
instructions received under your password. You accept responsibility for the
confidentiality and security of your password and agree to change your password
regularly. At a minimum, the SYSTEM will require you to change your password
every 180 days. Upon three unsuccessful attempts to use your password, your
access to the SYSTEM will be revoked for a 24-hour period. You may also contact
us at (605) 224-7391 or 1-800-253-0362 during regular business hours (Monday-Friday 8 a.m. to 8 p.m., Saturday 9 a.m. - 5 p.m., Sunday 1 p.m. - 5 p.m. Central Time, excluding federal holidays) to have your
password reset. We recommend that you create a password that utilizes both upper
and lower case alpha and numeric characters for purposes of security. Your
password should not be associated with any commonly known personal
identification, such as social security numbers, address, date of birth, names
of children, and should be memorized rather than written down.
Security - You understand the importance of your role in preventing misuse of
your accounts through the SYSTEM and you agree to promptly examine the periodic statement for each of your BANK accounts as soon as you receive it. You
agree to protect the confidentiality of your account and account number, and
your personal and/or business identification information, such as your driver's
license number, social security number, business TAX ID number, SYSTEM login ID,
and SYSTEM password. You understand that such identification information by
itself, or together with information related to your account, may allow
unauthorized access to your account. Your password and login ID are intended to
provide security against unauthorized entry and access to your accounts. Data
transferred via the SYSTEM is encrypted in an effort to provide transmission
security and the SYSTEM utilizes identification technology to verify that the
sender and receiver of the SYSTEM transmissions can be appropriately identified
by each other. Notwithstanding our efforts to insure that the SYSTEM is
secure, you acknowledge that the Internet is
inherently insecure and that all data transfers, including
electronic mail, occur openly on the Internet and potentially can be monitored
and read by others. We cannot and do not warrant that all data transfers
utilizing the BANK SYSTEM, or e-mail transmitted to and from us, will not be
monitored or read by others.
Fees and Charges - You agree to pay the fees and charges for your use of the
SYSTEM Services as set forth in the current fee schedule. The current fee
schedule is included at the end of this document. You agree that all such fees
and charges will be deducted from the BANK checking account designated as the
“Primary Checking Account” on your Enrollment Form. If you close your Primary
Checking Account, you must contact us immediately to designate another account
as your Primary Checking Account. You agree to pay any additional reasonable
charges for services you request which are not covered by this Agreement. You
understand that the charges incurred for your use of this system are in addition
to all other regular account charges that you may incur. You are also
responsible for telephone and Internet service fees you incur in connection with
your use of the SYSTEM.
Posting of Transfers - Transfers initiated through the SYSTEM before 5:30
p.m. (Central Time) on a business day are posted to your account the same day.
Transfers completed after 5:30 p.m. (Central Time) on a business day or on
Saturday, Sunday or banking holiday, will be posted on the next business day.
Overdrafts (Order of Payments, Transfers, and other Withdrawals) - If your
account has insufficient funds to perform all transactions you have requested
for a given business day, then: A) Transactions involving currency
disbursements, like ATM withdrawals, and cash withdrawals will have priority; B)
Electronic Fund Transfers initiated through the SYSTEM which would result in an
overdraft of your account may, at our discretion, be cancelled; C) Electronic
fund transfers initiated through the SYSTEM which would result in an overdraft
of your account may be assessed overdraft charges pursuant to the terms of the
deposit agreement for that account.
Limits on Amounts and Frequency of the SYSTEM Transactions - The number of
transfers from BANK accounts and the amounts which may be transferred are
limited pursuant to the terms of the applicable Deposit Account Agreement and
disclosure for those accounts. If a hold has been placed on deposits made to an
account from which you wish to transfer funds, you cannot transfer the portion
of the funds held until the hold expires.
SYSTEM Bill Payment Service - You must designate the BANK account from which
the payments are to be made; the complete name of the payee, the account number,
and the payee's remittance address, all exactly as shown on the billing
statement or invoice; the amount of the payment; and the date you want the
payment to be debited from your account. If the date you want the payment to be
debited from your account is not a business day, your account will be debited
the next business day. By using the SYSTEM Bill Payment Service option, you
agree that, based upon instructions received under your password, we can charge
your designated account by electronic transfer, “no signature required draft”,
or by debiting and remitting funds on your behalf. We reserve the right to
refuse to pay any payee designated by you. If we do so, we will notify you
promptly.
Scheduling SYSTEM Payments - If the payee is to be paid by paper check (as
indicated on the Bill Payer list), you understand and agree that paper checks
are mailed to the payee and the payee may not receive the payment until 5 to 8
business days after the date the payment is debited from your account. If the
payee is to be paid electronically (as indicated on the Bill Payer list), you
understand and agree that the payee may not receive the payment until 2 business
days after the date the payment is debited from your account. You understand and
agree that we are not responsible for the timely delivery of mail or the
improper transmission or handling of payments by a third party such as the
failure of the bill payment payee to properly post a payment to your account.
How to Cancel a Bill Payment - To cancel a bill payment that you have
scheduled through the SYSTEM, you must cancel the payment online via the SYSTEM
(by following the onscreen instructions) before 5:30 p.m. (Central Time) on the
date the payment is scheduled to be debited from your account.
Stop-Payment Requests on Bill Payment Transactions - Stopping the payment of
a check is different from the cancellation of a bill payment. Once the bill
payment has been debited from your account, you CANNOT cancel or stop a bill
payment which has been paid electronically. You may be able to stop a SYSTEM
bill payment paid by paper draft by contacting us by telephone at
(605) 224-7391 or 1-800-253-0362 before the paper draft has cleared. (You
will have to contact us by telephone to determine if the paper draft has
cleared.) If the paper draft has not cleared, we will immediately process
your stop-payment request. We will notify you immediately if the paper draft has
already cleared. To be effective, this type of stop-payment request must
precisely identify the name of the payee, the payee-assigned account number, the
amount and scheduled date of the payment, and the ID number from the Bill
Payment View Posting Screen.
Disclosure of Account Information and Transfers - You understand that
information about your accounts or the transfers you make may automatically be
disclosed to others. For example, tax laws require disclosure to the government
of the amount of interest you earn, and some transactions, such as large
currency and foreign transactions, must be reported to the government. We may
also provide information about your accounts to persons or companies we believe
would use the information for reasonable purposes, such as when a prospective
creditor seeks to verify information you may have given in a credit application
or a merchant calls to verify a check you have written. In addition, we
routinely inform credit bureaus when accounts are closed because they were not
handled properly. We may also seek information about you from others, such as
the credit bureau, in connection with the opening or maintaining of your account
or in connection with approving your access to the SYSTEM.You agree and hereby authorize all of these
transfers of information.
Periodic Statements - You will not receive a separate SYSTEM statement.
Transfers to and from your accounts using the SYSTEM will appear on the
respective periodic statements for your BANK accounts.
Change in Terms - We may change any term of this Agreement at any time. If
the change would result in increased fees for any SYSTEM service, increased
liability for you, fewer types of available electronic fund transfers, or
stricter limitations on the frequency or dollar amount of transfers, we agree to
give you notice at least 21 days before the effective date of any such change,
unless an immediate change is necessary to maintain the security of an account
or our electronic funds transfer system. We will post any required notice of the
change in terms on the BANK SYSTEM website or forward it to you by e-mail or by
postal mail. If advance notice of the change is not required, and disclosure
does not jeopardize the security of the account or our electronic funds transfer
system, we may or may not notify you of such changes in terms at the BANK’S
discretion. Your continued use of any or all of the subject SYSTEM Services
indicates your acceptance of the change in terms. We reserve the right to waive,
reduce or reverse charges or fees in individual situations. You acknowledge and
agree that changes to fees applicable to specific accounts are governed by the
applicable Deposit Account Agreements and Disclosures.
In Case of Errors or Questions about Your Electronic Transfers, including
Bill Payments – Telephone us at (605) 224-7391, or write us at 420 S Pierre
Street, Pierre, SD 57501 as soon as you can if you think your statement or
receipt is wrong or if you need more information about a transfer listed on the
statement or receipt. We must hear from you no later than sixty (60) days after
we sent the FIRST statement on which the problem or error appeared. When you
contact us: 1) Tell us your name and account number. 2) Describe the error or
transfer you are unsure about, and explain as clearly as you can why you believe
it is an error, or why you need more information. 3) Tell us the dollar amount
of the suspected error. (4) If the suspected error relates to a bill payment
made via the SYSTEM Bill Payment Service, tell us the account number used to pay
the bill, payee name, the date the payment was sent, payment amount, ID number,
and the payee account number for the payment in question. (This information
appears on the Bill Payment View Posting Screen.) If you contact us by telephone
or by e-mail, we may require that you send us your complaint or question in the
form of a paper writing by postal mail or fax within ten (10) business days. We
will determine whether an error occurred within ten (10) business days after we
hear from you and will correct any error promptly. If we need more time,
however, we may take up to forty-five (45) days to investigate your complaint or
question. If we decide to do this, we will credit your account within ten (10)
business days for the amount you think is in error, so that you will have the
use of the money during the time it takes us to complete our investigation. If
we ask you to put your complaint or question in the form of a paper writing and
we do not receive it within ten (10) business days, we may not credit your
account.
We will tell you the results within three (3) business days after completing
our investigation. If we decide that there was no error, we will send you a
written explanation. You may ask for copies of the documents that we used in our
investigation. If we have made a provisional credit to your account, a
corresponding debit will be made from your account. If a notice of error
involves an electronic fund transfer that occurred within thirty (30) days after
the first deposit to the account was made, the applicable time periods for
action shall be twenty (20) business days in place of ten (10) business days. If
a notice of error involves an electronic fund transfer that was initiated in a
foreign country, occurred within thirty (30) days after the first deposit to the
account was made, or is a point of sale debit card transaction, the applicable
time period for action shall be ninety (90) calendar days in place of forty-five
(45) calendar days. If a notice of error involves unauthorized use of your point
of sale debit card with the Visa logo when it is used as a Visa point of sale
debit card, we will provide provisional credit within five (5) business days
after you notify us instead of within ten (10) or twenty (20) business days. We
may withhold providing this accelerated provisional credit, to the extent
allowed under applicable law, if the circumstances or account history warrants
the delay.
Our Liability for Failure to Make a Transfer - If we do not complete a
transfer to or from your account, including a bill payment, on time or in the
correct amount, according to our agreement with you when you have properly
instructed us to do so, we will be liable to you for your losses or damages
caused as a result. However, there are some exceptions. We will NOT be liable,
for instance: 1) If, through no fault of ours, you do not have enough available
money in your account to make a transfer. 2) If a legal order directs us to
prohibit withdrawals from the account. 3) If your account is closed, or if it
has been frozen. 4) If the transfer would cause your balance to go over the
credit limit of an established line of credit or the credit limit for any credit
arrangement set up to cover overdrafts. 5) If you, or anyone authorized by you,
commits any fraud or violates any law or regulation. 6) If any electronic
terminal, telecommunication device, or any part of the SYSTEM electronic fund
transfer system is not working properly and you knew about the problem when you
started the transfer. 7) If you have not provided us with complete and correct
payment information for the Bill Payment Service, including, without limitation,
the name, address, your payee-assigned account number, payment date, and payment
amount for the payee on a bill payment. 8) If you have not properly followed the
on-screen instructions for using the SYSTEM. 9) If circumstances beyond our
control (such as but not limited to fire, flood, interruption in telephone
service or other communication lines) prevent the transfer, despite reasonable
precautions that we have taken.
Your Liability for Unauthorized Transfers (including Bill Payment Service
transfers)- CONTACT US AT ONCE at (605) 224-7391 or 1-800-253-0362 if you
believe your password has been lost, stolen, used without your authorization, or
otherwise compromised, or if someone has transferred or may transfer money from
your accounts without your permission. An immediate telephone call to us is the
best way to reduce any possible losses. Failure to immediately contact us could
result in the loss of all the money in your accounts (plus your maximum
overdraft line of credit, if any). If you tell us within two (2) business days,
you can lose no more than $50.00 if someone used your code or password without
your permission. If you do NOT tell us within two (2) business days after you
learn of the compromising of your code or password, and we can prove that we
could have stopped someone from using your code or password without your
permission if you had told us, you could lose as much as $500.00. Also, if your
statement shows transfers that you did not make, tell us AT ONCE. If you do not
tell us within sixty (60) days after the statement was mailed/made available to you, you may
not get back any money you lost after the 60 days if we can prove that we could
have stopped someone from taking the money if you had told us in time. If a good
reason (such as a long trip or a hospital stay) kept you from telling us, we
will extend the time periods.
Disclaimer of Warranty and Limitation of
Liability - We make no warranty of any kind, express or implied, including any
implied warranty of merchantability or fitness for a particular purpose, in
connection with the SYSTEM Services provided to you under this Agreement. We do
not and cannot warrant that the SYSTEM will operate without errors, or that any
or all SYSTEM Services will be available and operational at all
times. We shall not be responsible to you for any loss or
damages suffered by you as a result of the failure of systems and software used
by you to interface with our systems or systems and software utilized by you to
initiate or process banking transactions whether such transactions are initiated
or processed directly with our systems or through a third party service
provider. You acknowledge that you are solely responsible for the adequacy of
systems and software utilized by you to process banking transactions and the
ability of such systems and software to do so accurately. Except as specifically
provided in this Agreement, or otherwise required by law, you agree that our officers, directors, employees,
agents or contractors are not liable for any indirect, incidental, special or
consequential damages under or by reason of any services or products provided
under this Agreement or by reason of your use of or access to the SYSTEM,
including loss of profits, revenue, data or use by you or any third party,
whether in an action in contract or tort or based on a warranty. Further, in no
event shall the liability of the BANK and its affiliates exceed the amounts paid
by you for the services provided to you through the
SYSTEM.
Your Right to Terminate - You may cancel your SYSTEM service at any time by
providing us with written notice by postal mail or fax. Your access to the
SYSTEM will be suspended within 3 business days of our receipt of your
instructions to cancel the service. You will remain responsible for all
outstanding fees and charges incurred prior to the date of cancellation.
Our Right to Terminate - You agree that we can terminate or limit your access
to SYSTEM Services for any of the following reasons: 1) Without prior notice, if
you have insufficient funds in any one of your BANK accounts. SYSTEM service may
be reinstated, at our sole discretion, once sufficient funds are available to
cover any fees, pending transfers, and debits. 2) Upon 3 business days notice,
if you do not contact us to designate a new Primary Checking Account immediately
after you close your Primary Checking Account. 3) Upon immediate notice, for any
other reason at our sole discretion.
Communications between the BANK and You - Unless this Agreement provides
otherwise, you can communicate with us through any BankWest location or by using
the e-mail button on any of our pages.
Consent to Electronic Delivery of Notices - You agree that any notice or
other type of communication provided to you pursuant to the terms of this
Agreement, and any future disclosures required by law, including electronic fund
transfer disclosures, may be made electronically by posting the notice on the
BANK SYSTEM website or by e-mail. You agree to notify us immediately of any
change in your e-mail address.
Fee Schedule – BankWest Web Banking with Bill Pay is free. E-statement Notification is free. Re-ordering checks from Deluxe will involve charges, and your cost will vary depending on the check design, checkbook style and quantity ordered.
BankWest e-Statement Notification Agreement
By signing up for e-Statement Notification, you agree to receive e-mail notification when your statement is ready for online viewing and printing.
Important Notice and Consent to Receive Electronic Statements
Please print this information for your permanent records.
This consent for electronic delivery applies to all required disclosures regarding all deposit accounts and lines of credit you have with BankWest, and is effective until withdrawn by you. Agreeing to accept disclosures electronically means that once the Bank notifies you of them, and if necessary, you click to accept them, they will apply to you and your accounts.
Electronic acceptance of disclosures means that BankWest will not mail them to you unless requested by you at a later date. In general, account statements are available through web banking for twelve (12) months. Disclosures will be available to customers in good standing for ninety (90) days after they are posted. Here is a list of some of the disclosures you may get electronically:
- Periodic Statements
- Change-in-terms information for your account
- Annual Privacy Policy
- Annual Electronic Funds Transfer notice
- Any other disclosures we are required to provide
To provide updated information on how the Bank may contact you electronically, you must use one of the following methods:
- Use the Other Services tab in Web Banking.
- Write to BankWest at 420 S. Pierre St., Pierre, SD 57501.
- Contact the Bank at 1-800-253-0362 during regular business hours (Monday-Friday 8 a.m. to 7 p.m., Saturday 9 a.m. - 5 p.m., Sunday 1 p.m. - 5 p.m. Central Time, excluding federal holidays).
If BankWest determines that any e-mail notification to you regarding any disclosure is undeliverable, we may, at our discretion, choose to mail that disclosure to you using United States mail.
You may withdraw consent for electronic delivery of disclosures, but doing so will not affect the legal effectiveness, validity, or enforceability of electronic records that were made available to you prior to the implementation of your withdrawal. To withdraw consent and request these documents be provided in paper form at no charge you must write to BankWest at 420 S Pierre St, Pierre, SD 57501 or contact the Bank at 1-800-253-0362.
You may request a paper copy of statements and disclosures provided electronically by writing to BankWest at 420 S. Pierre St., Pierre, SD 57501 or contacting the Bank at 1-800-253-0362. A fee of $2.00 per statement will be charged. Other disclosures will be provided at no charge.
You will need a computer with an internet connection and an active e-mail account. Your computer will also need one of the following Internet browsers: Microsoft ® Internet Explorer® (version 5.0 or higher), Firefox ® (version 1.5 or higher), Apple® Safari™ (2.0 or higher) or Google Chrome™ (1.0 or higher). Electronic statements are available for viewing or download within web banking and are available in .pdf format which will require a pdf reader application. (Adobe® Acrobat® Reader version 4.0 or higher, which can be downloaded from http://www.adobe.com. Alternatives to Acrobat Reader can be obtained from http://www.pdfreaders.org.)
To make sure you can view your statements, we have created a test statement for your review. We will ask you to take a moment to confirm you can open and read the test statement.
I ACCEPT. Please proceed with my BankWest Web Banking enrollment.
I DO
NOT ACCEPT. I do not wish to enroll at this
time.
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